At CONSULTRAJ our foremost goal has always been to create lasting value for our clients. Our comprehensive functional expertise, cross-industry insights and knowledge leadership enable the Retail Practice to deliver.

We bring global reach and depth of expertise to a broad range of retail businesses such as department stores, mass merchants, specialty retailers, e-tailers, grocers and drugstores. We help retailers, wholesalers, distributors and suppliers as they strive to serve their customers as effectively and efficiently as possible.

Format Strategy & Renewal: As retail lifecycles shorten, it is more important than ever for retailers to engage in a steady cycle of renewal and creation. We help retailers continuously reinvent themselves while building a portfolio of new formats.

Marketing & Customer Experience: The Marketing and Customer Experience service line focuses on such issues as the development of branding strategies to foster relationships with new customers while maintaining the current customer base.

Multi Channel: We work with clients to build and manage integrated businesses that allow customers to transact across a range of channels, including Internet, telephone and television.

Organization: Organization engagements center on such issues as winning the war for talent, building organizational capabilities, organizational redesign and change management.

Pricing & Promotions: We help clients set overall price strategy, make promotions more profitable and build the skills required for world-class pricing strategies.

Purchasing & Supply Chain: The Purchasing & Supply Chain service line is dedicated to helping retailers build operational excellence in three primary areas: supply chain management, vendor performance improvement (VPI) and purchasing management.

Retail Technology: In conjunction with changing Technologies, we help retailers maximize the return on their IT investment.

Store Operations: The Store Operations service line focuses on helping clients achieve significant improvements in store costs, sales productivity and service levels through proven store-based performance programs.

Strategy & Growth: We work with retail clients to achieve growth through geographic expansion, renewal of existing formats and the development of new formats and businesses.